Public institutions regularly face very specific challenges, especially when it comes to caring for refugees who come from a wide variety of countries, do not speak German and have limited English skills.
Experience has shown that counseling staff are confronted with over 50 languages and that it is not possible to cover this need with interpreters in attendance. This is a classic area of application for telephone interpreting and video interpreting. The issues of data protection, information security and ease of use are of particular importance in this setting. LingaTel interpreters for public authorities is a service with which LingaTel specifically provides this demanding clientele with qualified interpreters and highly secure technology for telephone and video interpreting.
Your challenge
Our solution
The task of the prison system is to prepare prisoners to be able to lead an independent life without committing crimes in the future. Regular discussions with prisoners are an essential part of these measures. Whether in admission interviews, suicide prevention, medical consultations, discussions with social workers, disciplinary measures or telephone monitoring, communication without misunderstandings is essential.
As many of those affected do not speak German well enough, interpreters are needed to help them. Only if language barriers are overcome in regular conversations with the help of interpreters for courts and authorities can the intended goals be achieved.
The Migration Service offers asylum seekers, refugees and migrants a wide range of services around integration. The aim is to promote the social participation of immigrants. Our interpreters for authorities can support migration advisors and people with a migration background in their communication by helping to overcome language barriers and explaining intercultural particularities. This can ensure effective and accurate communication between those involved.
This benefits not only the migrants, who receive the best possible help regardless of their origin, but also the migration counselors, who are relieved by the interpreters.
The aim of protecting prostitutes is to protect people from human trafficking and forced prostitution and to improve the situation of women and men working in prostitution. To achieve this, access to support and advice services must be low threshold. LingaTel’s interpreters make a significant contribution here by helping the advice centers to overcome language barriers.
Regardless of language and origin, the prostitute protection counselors can use telephone and video interpreting to educate prostitutes and inform them about protection options and safe sex.
Feel free to contact us at any time on 089 / 189 279 200, kontakt@lingatel.de or use our contact forms.