Precise communication is particularly important in the medical field. Regardless of whether it is a medical history or a consultation, no compromises can be made when it comes to communication between the treating person and the patient. Professional language mediation with the help of interpreters who have the relevant specialist knowledge in the field of medicine is therefore essential. Since the needs of hospitals and doctors cannot be planned, medical telephone and video interpreting are the ideal tools for bridging language barriers. This also ensures the shortest possible response times and the immediate availability of a huge number of languages, which is particularly essential in emergencies or emergency outpatient clinics.
Your challenge
Our solution
The use of medical interpreters is particularly relevant when providing medical advice to non-German-speaking patients prior to treatment. Doctors have a duty to inform patients about the risks and potential side effects of treatment. To comply with the obligation to provide information in a legally secure manner, it is not sufficient to have patients read through a standardized sheet of paper about the risks and side effects of the treatment in their native language. Rather, the possibility of an individual consultation with a doctor is necessary. However, if the doctor and the patient do not speak the same language, an individual consultation is not possible without a medical interpreter.
For our clients from the medical field, we therefore offer specially trained interpreters who can be called in spontaneously for consultations via telephone or video.
In psychotherapy, clear and understandable communication between therapist and patient is essential. However, language barriers can impair this important connection and make the therapy process more difficult. This is where telephone and video interpreters come into play. They offer a flexible and immediate solution to overcome language barriers and ensure effective therapy. They enable therapists and patients to communicate with each other without any problems, even if they speak different native languages. This is particularly important in psychotherapy, where trust and precise communication are of paramount importance.
In everyday practice, doctors are increasingly being visited by foreign-language patients. To be able to provide treatment, the doctor must understand the patient’s complaints and symptoms. However, due to insufficient language skills, it is often not possible for the doctor and patient to communicate reliably.
LingaTel GmbH can help here. It provides flexible and simple interpreters for doctors. This enables doctors to take medical histories with patients of any origin competently and without misunderstandings.
Feel free to contact us at any time on 089 / 189 279 200, kontakt@lingatel.de or use our contact forms.