Are you a private customer or do you occasionally need a telephone interpreter? Then our service “TelefonDolmetschen-sofort” is just exactly what you need!
LingaTel - your full service provider for telephone / remote interpreting
LingaTel is a telephone interpreting service that offers you individual, industry-specific and optimised solutions for worldwide interlingual communication needs. We adapt to your requirements and create a specifically adapted service for telephone interpreting, which allows for maximum flexibility. Our range of services entails the complete technical process with the provision of an individual dial-up number as well as the support and training of interpreters. Depending on your needs our telephone interpreters are able to assist with instantaneous, cross-lingual communication around the clock, seven days a week. Therefore, we are helping you not only to overcome linguistic but also intercultural barriers.
Our contribution to the Corona crisis:
CURRENT OFFERS FOR TELEPHONE INTERPRETING
Take advantage of the benefits without fixed costs.
Vaccination centres
Authorities
Women's shelters
Here's how LingaTel telephone interpreting works with LingaTel
Call the LingaTel telephone number
Brief the interpreter
Activate speaker + conduct the call
or add a third party + conduct a three-way call
The interpreting service is carried out via the loudspeaker or by means of a three-way conference call. The telephone interpreter interprets the spoken word of each speaker consecutively and in turns. The use of this service does not require any particular technical prerequisites since the service is accessed by dialling a number previously provided by LingaTel. An extension number gives access to the desired language. All you need is a phone. Since the use of our interpreting service is also possible by mobile phone, you remain flexible and not location-bound.
We are Lingatel!
LingaTel is a professional telephone and video interpreting service.
Over 800 professionally trained interpreters in more than 70 languages are available around the clock via telephone or video to help overcome language and intercultural barriers.
70 Languages
LingaTel currently offers telephone interpreting services for over 70 languages, and more are being added all the time. Geopolitical changes and the individual requirements of our customers ensure that the number of language combinations supported by LingaTel continues to grow. It is not only important to recruit a sufficient number of qualified interpreters, but also to identify and document intercultural peculiarities each time anew in order to be able to ensure that the talks run smoothly.
850 Interpreters
LingaTel currently works with a pool of more than 850 highly qualified interpreters. The company is by no means satisfied with written proof of professional knowledge in the form of diplomas; rather, the suitability for telephone interpreting and the social and intercultural competence of all language mediators are individually checked and ensured. An internal company code, to which the interpreting specialists must commit, ensures a uniform format and consistently high quality for all conversations.
40.000 Conversations
More than 40,000 conversations per year are interpreted by LingaTel staff and transported in the best language quality via the LingaTel platform. Spontaneously initiated conversations are always a new challenge for the interpreters. The highly qualified and experienced team manages emotionally charged conversation situations just as professionally as business conversations or situations in the medical environment. No matter what the topic, the underlying logic of the platform will always call in the most suitable interpreter for the situation at hand, thus ensuring that every LingaTel telephone interpreting conversation is a success.
WHAT SETS LINGATEL APART?
LANGUAGE COMPETENCE
- Diploma, state examination or affidavit
- Professional call management
- Contractual obligation to maintain secrecy
- Quality assurance through training and test calls
INTERCULTURALLY VERSED INTERPRETERS
- Training in intercultural competency
- Experience with sensible issues and crisis situations
- Often-times bilingual background
- Social competencies as hiring criteria
TECHNOLOGICAL PLATFORM
- Easy handling and worldwide availability
- Proven high-load system, stable and scalable
- Excellent voice quality
- Data security laws compliant and secure
OUR MISSION:
Overcoming language barriers with LingaTel, always, everywhere and for everyone!
OUR SERVICES AT A GLANCE
There are additional options available at LingaTel in order to facilitate your interlingual communication. You might also want to use our translation or video-interpreting service. Find the most suitable solution for you, right here!
TELEPHONE INTERPRETING
LingaTel offers alternative options for using our telephone interpreting service. In addition to our spontaneous interpreting service (around the clock, 24/7, seven days a week), you can also use our interpreting service by appointment.
About telephone interpreting
VIDEO INTERPRETING
Video interpreting offers a very personal form of communication. Because of the direct eye contact, the parties involved can not only hear the voice of the interpreter but also observe facial expressions and gestures. This facilitates interlingual communication.
About video interpreting
ON-SITE INTERPRETING
LingaTel places on-site interpreters in almost all language combinations and subject areas. In the metropolitan area of Munich, we have a dense network of interpreters for diverse languages, specializations and on all levels of qualification.
About on-site interpreting
TRANSLATION SERVICES
You are in need of a translation service? We offer both, spoken translation of documents over the phone as well as written translations of texts! Our highly qualified translators specialise in various fields and cover all language combinations.
About translation servicesTestimonials
"We at ADAC Ambulance Service are very satisfied with the LingaTel telephone interpreting service. The services of the interpreters were as satisfactory as the personal and individual support provided by the LingaTel employees."
LINGATEL PUT INTO PRACTICE
LingaTel telephone interpreting is not only relevant in situations which have previously been done by traditional, in-person interpreters, but the possibility of instantaneous and location-independent use of our service allows access to professional interpreters in cases and situations where this has never been possible before.
Welcome to the world of LingaTel!
-
-
Foreign countries, foreign cities
It’s a great feeling to always have your personal interpreter in your bag!
-
Dealing with public authorities
Overcome bureaucratic obstacles at home and abroad!
-
Medical emergencies
Instantaneous patient’s history, legal clarification, special measures!
-
Integration into the workforce
Start working immediately – even without any language skills!
-
Call Centre
Organize centralized services, worldwide, cross-language!
-
Travel companion
No matter where your journey may take you. You will always speak the right language when it matter
-
-
Voice Concierge
Be able to assist visitors in any language!
-
Emergency
Manage emergency calls immediately and efficiently!
INCOMING CALL: INTERPRETER
Thomas Jasper, Managing Director of LingaTel Limited during an interview with Hendrik Heinze of the Bayerische Rundfunk (Bavarian radio station) for the Bayern 2 (Bavaria 2) radio show: Sozusagen (So To Speak).
Contact LingaTel today!
THE SIMPLEST WAY TO YOUR TELEPHONE INTERPRETER!