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LingaTel - your full service provider for telephone interpreting

LingaTel is a telephone interpreting service that offers you individual, industry-specific and optimised solutions for worldwide interlingual communication needs. We adapt to your requirements and create a specifically adapted service for telephone interpreting, which allows for maximum flexibility. Our range of services entails the complete technical process with the provision of an individual dial-up number as well as the support and training of interpreters. Depending on your needs our telephone interpreters are able to assist with instantaneous, cross-lingual communication around the clock, seven days a week. Therefore, we are helping you not only to overcome linguistic but also intercultural barriers.

INCOMING CALL: INTERPRETER

Thomas Jasper, Managing Director of LingaTel Limited during an interview with Hendrik Heinze of the Bayerische Rundfunk (Bavarian radio station) for the Bayern 2 (Bavaria 2) radio show: Sozusagen (So To Speak).

Here's how LingaTel telephone interpreting works with LingaTel

Dolmetscher anrufen
Call the LingaTel telephone number
Dolmetscher anrufen
Brief the interpreter
Telefondolmetschen per Lautsprecher
Activate speaker + conduct the call
Telefondolmetschen Dreierkonferenz
or add a third party + conduct a three-way call

The interpreting service is carried out via the loudspeaker or by means of a three-way conference call. The telephone interpreter interprets the spoken word of each speaker consecutively and in turns. The use of this service does not require any particular technical prerequisites since the service is accessed by dialling a number previously provided by LingaTel. An extension number gives access to the desired language. All you need is a phone. Since the use of our interpreting service is also possible by mobile phone, you remain flexible and not location-bound.

AND … ACTION!

LingaTel is always available when language barriers need to be overcome immediately.
Professional telephone interpreting can help you to solve situations easily and quickly.
42 seconds  later you will understand why!

25 LANGUAGES

LingaTel currently offers its telephone interpreting service for 25 languages, more languages are added constantly. Geopolitical changes and individual needs of our customers ensure that the number of LingaTel-supported language combinations continues to grow. Not only is it necessary to recruit qualified interpreters but more importantly, intercultural peculiarities need to be identified and documented continuously in order to guarantee smooth interpreting.

550 INTERPRETERS

LingaTel currently operates a pool of more than 550 highly qualified interpreters. Written proof of professional qualification in the form of diplomas is not the only criteria. We also ensure the suitability for telephone interpreting by verifying the social and intercultural competence of all language teachers on an individual basis. All interpreters have to comply with our internal Codex. This ensures a standardised format and high quality service during all interpretations.

15,000 Conversations

More than 15,000 conversations in best quality are interpreted by LingaTel staff members each year via the LingaTel platform. Spontaneously initiated calls are always a new challenge for the interpreters. Our highly qualified and experienced colleagues manage emotionally charged conversations professionally, no matter if the topic is business or if it is about a situation in the medical field. Regardless of what is happening, our platform and its underlying logic will always select the most appropriate interpreter for each situation.

WHAT SETS LINGATEL APART?

Technologische Plattform
LANGUAGE COMPETENCE

  • Diploma, state examination or affidavit
  • Professional call management
  • Contractual obligation to maintain secrecy
  • Quality assurance through training and test calls
Interkulturell versierte Dolmetscher
INTERCULTURALLY VERSED INTERPRETERS

  • Training in intercultural competency
  • Experience with sensible issues and crisis situations
  • Often-times bilingual background
  • Social competencies as hiring criteria
Sprachkompetenz der Dolmetscher
TECHNOLOGICAL PLATFORM

  • Easy handling and worldwide availability
  • Proven high-load system, stable and scalable
  • Excellent voice quality
  • Data security laws compliant and secure

OUR MISSION:

Overcoming language barriers with LingaTel, always, everywhere and for everyone!

OUR SERVICES AT A GLANCE

There are additional options available at LingaTel in order to facilitate your interlingual communication. You might also want to use our translation or video-interpreting service. Find the most suitable solution for you, right here!

Dolmetscher am Telefon
TELEPHONE INTERPRETING

LingaTel offers alternative options for using our telephone interpreting service. In addition to our spontaneous interpreting service (around the clock, seven days a week), you can also use our interpreting service by appointment.

MORE ABOUT TELEPHONE INTERPRETING >>
Videodolmetschen
VIDEO INTERPRETING

Video interpreting offers a very personal form of communication. Because of the direct eye contact, the parties involved can not only hear the voice of the interpreter but also observe facial expressions and gestures. This facilitates interlingual communication.

MORE ABOUT VIDEO INTERPRETING >>
Übersetzungsdienst
TRANSLATION SERVICES

You are in need of a translation service? We offer both, spoken translation of documents over the phone as well as written translations of texts! Our highly qualified translators specialise in various fields and cover all language combinations.

MORE ABOUT TRANSLATION SERVICES >>

FEEDBACK ON LINGATEL

ADAC
Dr. Irmgard Seidl
ADAC Ambulance Service

"We at ADAC Ambulance Service are very satisfied with the LingaTel telephone interpreting service. The services of the interpreters were as satisfactory as the personal and individual support provided by the LingaTel employees."

LINGATEL PUT INTO PRACTICE

LingaTel telephone interpreting is not only relevant in situations which have previously been done by traditional, in-person interpreters, but the possibility of instantaneous and location-independent use of our service allows access to professional interpreters in cases and situations where this has never been possible before.
Welcome to the world of LingaTel!

Contact LingaTel today!
THE SIMPLEST WAY TO YOUR TELEPHONE INTERPRETER!
Title:
E-mail:
Company:
Name:
Phone:
Languages:

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