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Telephone interpreting for clinics in the medical field and doctors
LingaTel / Telephone interpreting for clinics in the medical field and doctors

TELEPHONE INTERPRETING FOR CLINICS, IN THE MEDICAL FIELD AND DOCTORS

TOGETHER AGAINST ILLNESSES

The immune system can be prepared for certain diseases with the help of vaccinations. These can then no longer break out. If enough people are vaccinated and immune to a certain infection, it is hardly possible for it to spread. Through vaccinations, we not only protect ourselves, but also other people who cannot be vaccinated for health reasons.
In order to reach as many people as possible with the vaccinations, a consultation is necessary. In order to reach not only German-speaking people who need to be vaccinated, LingaTel offers a spontaneously available telephone interpreting service for clinics, doctors and other medical institutions. Patients can thus be given the best possible consultation in their native language and can be informed about potential risks.
The interpreter can be added to a telephone conversation but can also interpret during a face-to-face conversation via the cell phone loudspeakers.

INTERPRETING VIA A THREE-PARTY CALL FOR CLINICALS, DOCTORS AND THE MEDICAL FIELD

A person with insufficient knowledge of the German language calls the call center of a medical advice center to obtain information about treatment. In order to help the caller quickly and competently, an interpreter must mediate between the caller and the call center. Lingatel offers the three-party conference function for this purpose. In this case, a telephone interpreter is added to the call via a three-way conference. In this way, the language barrier can be reduced when contact is first made at the call center.

DIRECT INTERPRETING FOR CLINICS, DOCTORS AND THE MEDICAL FIELD

A non-German speaking inpatient or outpatient is on site at a medical facility and needs advice. With the help of LingaTel, patient counselling in medical facilities can be made barrier-free for non-German-speaking patients. The medical staff is supported in their communication by interpreters who are spontaneously available. The telephone interpreter can be dialled directly and the conversation conducted via loudspeaker.

AVAILABILITY

When advising and consulting patients in clinics, hospitals and other medical facilities, delays are usually not possible. Consequently, it is not possible to wait long for an interpreter. LingaTel therefore guarantees that a telephone interpreter will answer the call within 60 seconds.
The language selection, as well as the availability can be individually adapted to each medical facility. As a rule, the interpreters are available Monday through Saturday (excluding national holidays) from 8 am to 8 pm.

ARE YOU INTERESTED IN OUR INTERPRETING SERVICES FOR CLINICS, DOCTORS AND THE MEDICAL FIELD?

Then send us your inquiry at kontakt@lingatel.de.

Jetzt Kontakt mit LingaTel aufnehmen!
Der einfachste Weg zu ihrem Telefondolmetschenden!

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